Shay's Jewelry, located at 6503 Garth Rd #160, Baytown, TX 77521, is a notable jeweler specializing in engagement ring creation and custom jewelry services. With a focus on bridal jewelry and repairs, the store has been serving the Baytown community with dedication for over 40 years. Customers have praised the craftsmanship and personalized service provided by the staff, highlighting the expertise in creating unique engagement rings and accommodating specific requests.

Operating in Harris County, Shay's Jewelry offers a range of services, including on-site jewelry and watch repair, as well as custom design solutions. The store is owned by Ms. Shay, who is often recognized for her commitment to customer satisfaction and her approachable demeanor.

Overall, the online reviews indicate a mixed sentiment towards the overall customer experience.

Overall Sentiment from Online Customer Reviews:
Positive: 60%
Neutral: 20%
Negative: 20%

While many customers express satisfaction with the quality of work and the warmth of the staff, there are concerns regarding customer service experiences, particularly during busy periods.

**Opening Hours:**
- Monday: 10:00 AM - 6:00 PM
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 5:00 PM
- Sunday: Closed

**Staff Members:**
- Ms. Shay

Best Review:
Alice noted the excellent workmanship and friendly atmosphere, indicating a positive and comfortable experience with the staff.

Worst Review:
Jay expressed frustration with perceived unprofessionalism, mentioning a negative encounter that impacted his view of the store.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.