KAY Jewelers in Baytown, Texas, located at 6331 Garth Rd., Ste. 130, provides a diverse selection of jewelry, with a strong emphasis on engagement ring creation. This store is open for business every day, accommodating customers with expert consultations and personalized service. With a commitment to quality and customer satisfaction, KAY Jewelers offers services such as jewelry maintenance and repair, custom and special orders, diamond upgrades, gold exchange, appraisals, and various financing options, making it an ideal choice for those looking to purchase engagement rings.

The dedicated staff, including manager Tim, is frequently mentioned for their professionalism and helpfulness, enhancing the shopping experience in this jewelry store. However, some customers have noted inconsistencies in the level of service, with a few expressing frustration regarding staff attitudes and store closing times.

Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 15%
Negative: 10%

Opening Hours:
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 7:00 PM
- Monday: 10:00 AM - 8:00 PM
- Tuesday: 10:00 AM - 8:00 PM

Staff Members:
- Tim (Manager)

Best Review:
Martessa praised the excellent service and knowledgeable staff at KAY Jewelers, highlighting the high-quality jewelry selection and positive overall experience.

Worst Review:
Daniel expressed frustration over the store closing early, which caused inconvenience after traveling a significant distance to visit the location.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.