Gold Island, located at 825 Front St # A, Lahaina, HI 96761, is known for its exceptional jewelry services, particularly in creating stunning engagement rings. Customers have praised the knowledgeable staff, especially Christine, who is noted for her honesty and attention to detail, making her a go-to for engagement ring purchases. The team focuses on understanding customer preferences and offers a wide selection of high-quality jewelry.
However, some reviews indicate mixed experiences, particularly concerning follow-up communication and product quality. Customers have expressed their satisfaction with the unique designs and fair pricing, while a few have raised concerns regarding service delays and product durability.
Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 10%
Negative: 15%
Highlight Reviews:
Best Review: A customer commended Christine for her impeccable service and ability to craft beautiful jewelry pieces that have received compliments, reflecting a strong trust in her expertise with elegant designs.
Worst Review: Another reviewer voiced disappointment over the delayed service and concerns about product quality, specifically mentioning a diamond ring that tested positive for being moissanite rather than genuine diamonds.
Operating Hours:
- Monday: 10:00 AM - 9:30 PM
- Tuesday: 10:00 AM - 9:30 PM
- Wednesday: 10:00 AM - 9:30 PM
- Thursday: 10:00 AM - 9:30 PM
- Friday: 10:00 AM - 9:30 PM
- Saturday: 10:00 AM - 9:30 PM
- Sunday: 10:00 AM - 9:30 PM
Staff Members:
- Christine
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 80%
Total Customer Feedback Reviewed: 29
Store Phone Number: 8086675840