Whalers Fine Jewelry, located at 2435 Kaanapali Pkwy G-3, Lahaina, HI, is a charming jewelry destination for those looking to create memorable engagement rings. Situated in Maui County, this locally-owned store offers a selection of Hawaiian heirloom jewelry, fashionable diamond pieces, and fine Swiss-made watches. The owner, Tin, along with his team, takes pride in helping customers design personalized rings that reflect their love stories.

Many patrons appreciate the welcoming atmosphere and the genuine care the staff provides. Shoppers often remark that they feel heard during the design process, making it a wonderful experience. However, customer feedback reveals a mixed bag; while some express joy over their purchases, others have voiced concerns regarding the quality of service and communication.

Customer Sentiment: Approximately 70% of customers reported a highly positive experience, while 15% had neutral feelings and 15% encountered problems during their interactions.

Opening Hours:

Monday: 11:00 AM – 5:00 PM
Tuesday to Friday: 11:00 AM – 5:00 PM
Saturday: 11:00 AM – 5:00 PM
Sunday: Closed

Best Review: Earl shared an experience of consistently finding top-quality jewelry at great prices and expressed eagerness to return each year for special purchases.

Worst Review: Teri voiced disappointment with their engagement ring, claiming the quality did not match the price, and felt the customer service fell short when addressing her concerns.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.