Hawaiian Island Jewelry, located at 780 Front St, Ste 1, Lahaina, HI 96761, is a family-owned jewelry store that has been serving the Lahaina community since 2002. Specializing in Hawaiian Heirloom and fine jewelry, this establishment focuses on crafting exquisite engagement rings that embody the spirit of Aloha. Customers can expect personalized service, including assistance from the knowledgeable staff, particularly noted is the owner, Bebe, who fosters a warm, family-like atmosphere for shoppers.
The current operating status of Hawaiian Island Jewelry is temporarily closed according to recent reviews, indicating a period of non-operation. This information has led to mixed sentiments among customers. Overall, reviews indicate a divided opinion regarding the engagement ring services.
Overall Sentiment from Online Customer Reviews:
Positive: 55%
Neutral: 15%
Negative: 30%
The store has been praised for its quality pieces and exceptional customer service, particularly emphasizing the attentive nature of its staff. However, there have been concerning reviews related to customer service follow-through on orders and communication when problems arise.
Best Review:
Mandy commended Hawaiian Island Jewelry for their superb quality and great prices, noting a track record of satisfaction over several years. She emphasized the jewelry's quality and the attentive service she received during her interactions.
Worst Review:
Jodi expressed disappointment after purchasing a black coral and diamond ring, stating that one of the diamonds fell out shortly after purchase. She faced challenges in reaching out for a resolution, feeling that customer support was lacking.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
| Operating Hours |
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| Temporarily Closed |
Staff Member: Bebe
Positivity Score: 62.5%
Total Customer Feedback Reviewed: 15
Store Phone Number: 8086610055