Hawaii Jewelers, located at 820B Front St, Lahaina, HI 96761, is a premier destination for engagement ring creation in Maui County. Known for their exceptional customer service, the store is owned by Michael and Phoenix, who take pride in offering a wide variety of high-quality jewelry. With a strong focus on custom creations, the team is dedicated to working closely with customers to fulfill their specific design requests. The shop is noted for its fast turnaround times, particularly for custom engagement rings, with many reviews praising the timely delivery of beautifully crafted pieces.

The store currently has a 4.7 rating from 22 reviews, indicating a generally positive reception. Customers frequently express their satisfaction with the craftsmanship, warm service, and accommodating nature of the staff. However, there are also concerns mentioned regarding some customer service interactions where employees were perceived as unengaged.

Overall Sentiment from Online Customer Reviews:
- Positive: 85%
- Neutral: 10%
- Negative: 5%

**Opening Hours:**

| Day | Hours |
|-----------|-----------------|
| Wednesday | 11 am – 8 pm |
| Thursday | 11 am – 8 pm |
| Friday | 11 am – 8 pm |
| Saturday | 11 am – 8 pm |
| Sunday | 11 am – 8 pm |
| Monday | 11 am – 12 am |
| Tuesday | 11 am – 8 pm |

**Staff Members:**
- Michael
- Phoenix

Best Review: A customer shared that the service provided by Michael and the quality of jewelry at Hawaii Jewelers exceeded their expectations, particularly highlighting a custom engagement ring that was ready in an impressively short time.

Worst Review: A customer expressed dissatisfaction with their unique experience of being treated indifferently by staff during a jewelry purchase, noting a lack of engagement that led to discomfort while shopping.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.