Graham Brothers Jewelers, located on the fifth floor of the Herring Bank Building at 2201 Civic Cir, Suite 505 in Amarillo, TX, is a renowned destination for couples seeking to create their dream engagement rings in Potter County. This family-owned establishment, led by Lex and Joey Graham, has garnered a reputation for its exceptional craftsmanship and personalized service.
Clients often describe their experiences as warm and welcoming, highlighting the attentive nature of the staff, who take the time to understand customers' visions for their jewelry. Whether you're looking to design a custom piece or need assistance with ring resizing, the Graham Brothers team prides itself on making the process enjoyable and stress-free. While most reviews reflect high satisfaction, some customers have pointed out occasional delays in service, noting a desire for improved communication.
Customer Sentiment: About 80% of customers are extremely pleased with their experiences, while 10% feel neutral, and the remaining 10% have encountered occasional issues.
Opening Hours:
Monday to Friday: 9:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed
Best Review: Abby praised the team's ability to design the perfect engagement ring, expressing her joy at how genuinely caring and helpful the staff were throughout the experience.
Worst Review: Victor shared that he faced challenges with the resizing process, feeling his concerns weren’t adequately addressed, which left him disappointed.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 1133
Store Phone Number: 8063520080