Jewelry Doctors, located at 4153 SW 34th Ave, Amarillo, TX 79109, is a well-established jeweler with expertise in engagement ring creation and a range of jewelry services. They have been serving the Amarillo community since 1995, offering not only custom engagement rings but also jewelry repair, watch repair, and a selection of gold and silver jewelry.
With a total of 75 reviews analyzed, the sentiment surrounding Jewelry Doctors is quite mixed. The overall response atmosphere tends towards the positive, but there are notable concerns highlighted by some customers. Positive aspects frequently mentioned include the friendly and helpful staff, fast service, and the business's commitment to quality work. In contrast, some negative reviews point out issues related to pricing and repair quality, with some customers expressing dissatisfaction with the handling of their jewelry.
Overall Sentiment from Online Customer Reviews:
- Positive: 60%
- Neutral: 20%
- Negative: 20%
**Opening Hours:**
- Monday: 9:00 AM - 6:00 PM
- Tuesday: 9:00 AM - 6:00 PM
- Wednesday: 9:00 AM - 6:00 PM
- Thursday: 9:00 AM - 6:00 PM
- Friday: 9:00 AM - 6:00 PM
- Saturday: 10:00 AM - 5:00 PM
- Sunday: Closed
**Staff Members:**
- James (Owner)
- Penny
Best Review:
A customer praised the Jewelry Doctors for their exceptional customer service, mentioning that they received prompt assistance and felt welcomed throughout the experience.
Worst Review:
Another customer expressed disappointment with the quality of a ring repair, stating that the prongs bent shortly after the service, preventing them from wearing the ring.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 70%
Total Customer Feedback Reviewed: 75