Grinstein Jewelry & Design, situated at 162 S Old Woodward Ave in Birmingham, MI, is a cherished local jewelry studio that specializes in custom engagement ring creation and other bespoke jewelry services. With a history dating back to 1976, owner Richard Grinstein blends artistry with craftsmanship in his unique designs, drawing inspiration from Art Nouveau and Modernism. The store offers a welcoming atmosphere where clients can collaborate closely with Richard and his team, ensuring that their visions come to life in the most exquisite ways.
Customers praise Richard's patience and attention to detail, making the experience of designing one's engagement ring both memorable and enjoyable. The store not only focuses on custom pieces but also provides jewelry repairs, resizing, and maintenance services, receiving accolades for the quality and care shown during these processes. While the majority of reviews highlight the excellent service and craftsmanship, a handful mention minor concerns regarding wait times for custom orders.
Customer Sentiment: Approximately 85% of customers are highly satisfied with the services, while 10% mention neutral experiences and 5% report issues with timelines or communication.
Opening Hours:
- Tuesday to Thursday: 10:00 AM – 6:00 PM
- Friday: 10:00 AM – 6:00 PM
- Saturday: 10:00 AM – 5:00 PM
- Sunday and Monday: Closed
Best Review: Bre commended Richard for making the custom engagement ring design process truly special, feeling lucky to have found such a talented jeweler in the community.
Worst Review: A customer named Matt expressed disappointment with some repair services, stating that he felt his concerns weren’t thoroughly addressed during his visit.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 240
Store Phone Number: 2486474414