Wachler Estate Collection, located at 162 North Old Woodward Ave, Birmingham, MI 48009, is a family-owned jewelry store with a history spanning over a century in the fine jewelry business. Known for their exceptional engagement ring services, they offer a personalized approach to ring creation, with an emphasis on education about diamonds and custom designs. The staff, including owner David Wachler, is highly regarded for their dedication to customer service, often providing in-depth consultations and assistance in selecting the perfect ring. They also specialize in buying and selling estate jewelry, timepieces, and providing repairs.

The store operates by appointment only to ensure a personalized experience, with the following hours:

| Day | Hours |
|-----------|---------------------|
| Monday | Closed |
| Tuesday | 11:00 AM - 4:30 PM |
| Wednesday | 11:00 AM - 4:30 PM |
| Thursday | 11:00 AM - 4:30 PM |
| Friday | 11:00 AM - 4:30 PM |
| Saturday | 11:00 AM - 3:00 PM |
| Sunday | Closed |

Overall Sentiment from Online Customer Reviews:
The atmosphere reflected in customer reviews is overwhelmingly positive, scoring approximately 95% positive sentiment, 5% neutral, and no negative feedback identified. Customers frequently mention the exceptional service, family-oriented atmosphere, and the quality of both products and staff interactions.

Best Review:
Nicholas Linnen praised the unmatched products and service provided by the Wachler family, highlighting their attention to detail and customer care.

Worst Review:
Adrian Blackwell expressed disappointment over a perceived lack of staff during a visit and an encounter regarding the authenticity of a Rolex watch, which he found to be rude.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.