Mount-N-Repair, located at 205 Pierce St, Birmingham, MI, is a stellar choice for couples looking to create their dream engagement rings. This family-owned jewelry store has built a reputation over the years for its warm customer service and impressive craftsmanship, making it a beloved part of the local community in Oakland County. With approximately 132 reviews, the store stands out for its large selection of sterling silver jewelry and custom engagement services.
Led by Joel, the dedicated staff is frequently commended for their attentiveness. Many customers share experiences of how the team listens to their ideas and guides them through the ring design process, ensuring that each piece is unique and meaningful. While the feedback is largely positive, there are some mentions of service inconsistencies.
Customer Sentiment: About 80% of customers rave about their experiences, while 10% felt neutral, and 10% reported some issues, mostly related to communication.
Opening Hours:
- Monday: Closed
- Tuesday to Friday: 10:00 AM – 6:00 PM
- Saturday: 10:00 AM – 5:00 PM
- Sunday: Closed
Best Review: Roni praised the exceptional quality and customer service, reflecting on the support he received in creating a beautiful wedding ring that matched his wife's engagement ring perfectly.
Worst Review: Deb encountered difficulties with customer service after an engagement ring issue, feeling her concerns were not addressed satisfactorily.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 132
Store Phone Number: 2486478670