Guven Brothers Fine Jewelry, located at 2705 Old Milton Parkway, Alpharetta, Georgia, is a family-owned and operated jewelry store known for its exceptional engagement ring creation and outstanding customer service. The team, led by owners Anthony (Tony) Guven, his wife Joy, and brother Joshua Guven, boasts over 20 years of experience in the jewelry industry. They strive to offer a welcoming atmosphere where customers are treated like family, ensuring a personalized experience for each engagement ring purchase.
Offering a range of services, from custom jewelry design to on-site repairs, Guven Brothers specializes in crafting engagement rings tailored to individual tastes and budgets. With an impressive selection of fine jewelry and luxury timepieces, they also provide GIA-certified appraisals.
Customer reviews indicate a strong positive sentiment toward the service and quality provided by Guven Brothers. The store has garnered 265 reviews, with many praising the attentive and knowledgeable staff. However, negative reviews highlight a few isolated incidents of dissatisfaction, primarily related to pricing disputes and customer service issues.
Overall Sentiment from Online Customer Reviews:
- Positive: 90%
- Neutral: 7%
- Negative: 3%
Best Review: Lisa mentioned that Guven Brothers provides outstanding service, detailing how the team goes above and beyond to make each visit feel personal and special. She emphasized the gorgeous jewelry and the remarkable pricing.
Worst Review: Diana expressed dissatisfaction about a difficult experience related to selling jewelry, feeling that interactions were not handled with the care she expected.
Operating Hours:
- Monday: 10 AM - 6 PM
- Tuesday: 10 AM - 6 PM
- Wednesday: 10 AM - 6 PM
- Thursday: 10 AM - 6 PM
- Friday: 10 AM - 6 PM
- Saturday: 10 AM - 6 PM
- Sunday: Closed
Staff: Anthony Guven, Joy Guven, Joshua Guven
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 93.5%
Total Customer Feedback Reviewed: 265
Explore the jeweler's expertise, customer feedback, and available inventory to ensure they match your preferences.
Use the provided contact information to reach out and discuss your engagement ring vision, confirming the next steps.
Collaborate with the jeweler to choose your diamond and setting, and begin designing the perfect engagement ring tailored to your style.