Personal Touch Jewelry Repair, located at 1160 North Point Circle in Alpharetta, GA, is a delightful destination for those looking to create or repair engagement rings. With over 34 years of experience in jewelry repair, this family-owned shop has earned a reputation in Forsyth County for its personalized service and dedication to craftsmanship.
Dan, the owner, along with his knowledgeable team, is committed to helping customers design custom jewelry pieces that reflect their unique stories. Many patrons rave about the personal touch the staff provides, making the experience feel genuine and warm. The store offers a range of services including custom designs, ring sizing, engraving, and swift watch repairs, ensuring that clients leave satisfied with their stunning pieces.
While most reviews highlight the exceptional service and the quality of workmanship, a small percentage of customers have reported challenging experiences, primarily related to communication or service consistency.
Customer Sentiment: Approximately 80% of customers are highly satisfied, with 10% expressing neutral feelings and 10% sharing less favorable experiences.
Opening Hours:
Monday to Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 12:00 PM – 7:00 PM
Best Review: Mariane praised Personal Touch Jewelry Repair for their outstanding service, noting that she wouldn't trust her jewelry with anyone else.
Worst Review: Robert described a troubling encounter where he felt the service was rude and unprofessional, particularly regarding his child's jewelry repair.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 65
Store Phone Number: 7707539496