Master Jewelers, located at 2150 North Point Cir, Alpharetta, GA 30022, is a distinguished jeweler specializing in custom engagement ring creation and fine jewelry services. Operating in Fulton County, this family-owned establishment, led by Ray Yeremian, emphasizes unique, handcrafted pieces made in-house, ensuring each item is special and personal. The dedicated staff, including Ray and Raffi, are known for their exceptional customer service and willingness to guide clients through every aspect of the jewelry creation process.
With a solid reputation built on 300 customer reviews, the majority reflect positively on the personalized attention and expertise provided, particularly in custom jewelry. Customers appreciate the transparent pricing, quality craftsmanship, and ongoing support, such as free cleanings and modifications to rings after purchase. However, some negative feedback highlighted instances of unprofessionalism during interactions, which could affect the overall customer experience.
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
**Opening Hours:**
- Monday: 10:00 AM - 9:00 PM
- Tuesday: 10:00 AM - 9:00 PM
- Wednesday: 10:00 AM - 9:00 PM
- Thursday: 10:00 AM - 9:00 PM
- Friday: 10:00 AM - 9:00 PM
- Saturday: 10:00 AM - 9:00 PM
- Sunday: 12:00 PM - 7:00 PM
**Staff Members Mentioned:**
- Ray Yeremian
- Raffi
Best Review:
A customer praised Master Jewelers for the exceptional service provided by Ray and Raffi, noting that they are first-class professionals who consistently deliver outstanding quality and care in their work.
Worst Review:
One review pointed out a negative encounter with one of the staff members, describing a lack of professionalism during a conversation regarding return policies, which detracted from the experience.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 300
Store Phone Number: 7704101119