HPerry Jewelers, located at 4075 N. Shiloh Drive, Fayetteville, AR, is a distinguished jewelry store operating in Washington County since 1948. Known for its exceptional engagement ring creation services, the store offers a wide range of options, from custom designs to quality diamonds and gemstones. The family-owned business, now led by third-generation jeweler Hoyt Perry, emphasizes personalized service and customer satisfaction.
Customers frequently praise the knowledgeable and friendly staff, who ensure a comfortable and informative experience when selecting or designing engagement rings. The shop provides various services, including jewelry repair, resizing, and engraving, catering to a diverse clientele. With a multiple-award-winning reputation, HPerry Jewelers has successfully garnered 337 reviews across different platforms.
Overall Sentiment from Online Customer Reviews:
The reviews reveal a generally positive sentiment towards HPerry Jewelers. Approximately 85% of the feedback is favorable, highlighting excellent customer service and quality craftsmanship. Neutral sentiments account for about 10%, while negative reviews make up roughly 5%.
**Best Review:**
Cesha expressed that HPerry Jewelers provided outstanding service, particularly in helping determine the right size for her engagement ring and praised their fast turnaround time and fair prices.
**Worst Review:**
DeWitt mentioned dissatisfaction with the clock repair service, stating that despite an initial payment for repair, the clock remained faulty, leading to additional high costs for suggested replacements.
| Operating Hours |
|----------------|
| Tuesday - Friday: 10 AM - 6 PM |
| Saturday: 10 AM - 5 PM |
| Sunday - Monday: Closed |
Staff members mentioned include Hoyt Perry and Bryan.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.