Helzberg Diamonds, located at 4201 N Shiloh Drive Space 1670, Fayetteville, AR 72703, is a prominent destination for those seeking exquisite engagement rings and personalized jewelry services in Washington County. The store operates under the ownership of Berkshire Hathaway and prides itself on offering a wide selection of diamonds, including options for custom engagement ring creation. With an impressive array of styles and materials, the knowledgeable staff is dedicated to helping customers find the perfect piece.

Customers have highlighted the attentive service provided by associates like Bozena and Angela, who are recognized for their professionalism and genuine care in assisting clients with their jewelry needs. The store is also noted for its repair services, ensuring that cherished pieces receive the care they deserve.

However, feedback isn’t universally positive; some customers have reported experiences of unwelcoming attitudes, particularly when it comes to casual browsing. This suggests that while many staff members excel in customer service, there can be instances where customer interactions may not meet expectations.

Overall Sentiment from Online Customer Reviews:
Positive sentiment: 55%
Neutral sentiment: 30%
Negative sentiment: 15%

The store has received a total of 93 reviews.

Best Review: One customer praised the welcoming atmosphere and highlighted the knowledgeable staff, especially admiring the personalized attention from associates Bozena and Angela during their ring selection process.

Worst Review: Another reviewer expressed disappointment over feeling rushed and unwelcome, indicating that the approach from staff was less than inviting during their visit.

**Operating Hours:**
- Tuesday: 11:00 AM - 07:00 PM
- Wednesday: 11:00 AM - 07:00 PM
- Thursday: 11:00 AM - 07:00 PM
- Friday: 11:00 AM - 08:00 PM
- Saturday: 11:00 AM - 08:00 PM
- Sunday: 12:00 PM - 06:00 PM
- Monday: 11:00 AM - 07:00 PM

Staff members mentioned include Bozena and Angela.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.