Romance Diamond Co. Jewelers, located at 248 W Dickson St, Fayetteville, AR 72701, is a charming jewelry store that has become a beloved destination for those seeking custom engagement rings and other fine jewelry. Nestled in the heart of Washington County, this family-owned establishment specializes in creating unique, personalized jewelry pieces, ensuring that every customer walks away with something truly special.

With a dedicated team led by Brittany and Patric, their friendly and knowledgeable staff works closely with clients to guide them through the engagement ring design process. Customers frequently rave about the warm atmosphere and the inviting, personalized service they receive. It's not just about selling jewelry; it's about building relationships and creating memorable experiences. While most reviews reflect a high level of satisfaction, a small percentage of customers have noted occasional wait times and service inconsistencies, which can happen in any busy establishment.

Customer Sentiment: Approximately 85% of customers express high satisfaction, while 10% report neutral feelings, and another 5% have shared concerns about minor service issues.

Opening Hours:
- Tuesday to Friday: 10:00 AM – 5:30 PM
- Saturday: 10:00 AM – 3:00 PM
- Sunday & Monday: Closed

Best Review: Jeffrey praised the store's exceptional quality and customer service, noting that the staff's expertise made the jewelry repair and appraisal process seamless and enjoyable.

Worst Review: Terry expressed disappointment regarding a previous experience, alleging miscommunication on a watch purchase that led to a lower-than-expected offer and issues with service retrieval.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.