Waco Jewelers is a well-established jewelry store located at 801 N. Valley Mills Dr, Waco, TX 76710, operating in McLennan County. Known for its exceptional engagement ring creation services, Waco Jewelers has earned a strong reputation through over 135 customer reviews. The store is open Monday through Friday from 10:00 AM to 6:00 PM and Saturday from 10:00 AM to 4:00 PM, remaining closed on Sundays. For inquiries, customers can call 254-741-6000.
The store offers a variety of services, including custom engagement rings, jewelry repairs, and a wide selection of diamonds and precious gemstones. Staff members have been noted for their friendliness and professionalism, providing a welcoming atmosphere for customers seeking personalized jewelry experiences.
Overall Sentiment from Online Customer Reviews:
Positive: 60%
Neutral: 30%
Negative: 10%
The customer feedback reflects a majority of positive sentiments, with many praising the quality of service and the expertise of the staff. However, there are negative reviews highlighting unsatisfactory experiences with pricing and customer service.
Best Review: A customer commended Waco Jewelers for their knowledgeable and friendly staff, particularly highlighting how well they assisted in resizing a ring, ensuring it fit perfectly without any signs of alteration.
Worst Review: Another customer expressed dissatisfaction with the treatment received during a sale, reporting that they felt they were offered an unreasonably low price for a valuable diamond ring.
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
| Day | Hours |
|-----------|--------------------|
| Monday | 10:00 AM - 6:00 PM |
| Tuesday | 10:00 AM - 6:00 PM |
| Wednesday | 10:00 AM - 6:00 PM |
| Thursday | 10:00 AM - 6:00 PM |
| Friday | 10:00 AM - 6:00 PM |
| Saturday | 10:00 AM - 4:00 PM |
| Sunday | Closed |
Staff members include Jennifer, who was frequently mentioned for her excellent customer service.