Zales Jewelers, located in Waco, TX, serves McLennan County and offers a wide array of jewelry services, particularly focusing on engagement ring creation. With an impressive rating of 4.6 from 180 reviews, the store is known for its knowledgeable and friendly staff, who are committed to providing personalized service to help customers find the perfect engagement ring. The team at Zales includes experienced consultants who are noted for their patience and understanding in guiding clients through the ring selection process. Customers have praised the extensive selection of engagement rings and the store's custom jewelry options, making it a go-to destination for couples seeking the ideal symbol of their love.

Zales Jewelers operates at:

6001 W Waco Drive, Ste. 051,
Waco, TX 76710-6306
Phone number: (254) 776-3831

**Operating Hours:**
| Day | Hours |
|-----------|----------------|
| Saturday | 10:00 AM - 8:00 PM |
| Sunday | 12:00 PM - 6:00 PM |
| Monday | 11:00 AM - 7:00 PM |
| Tuesday | 11:00 AM - 7:00 PM |
| Wednesday | 11:00 AM - 7:00 PM |
| Thursday | 11:00 AM - 7:00 PM |
| Friday | 10:00 AM - 8:00 PM |

Overall Sentiment from Online Customer Reviews:
Positive sentiment comprises approximately 85%, with 12% neutral and 3% negative. Customers frequently highlight the excellent service they receive, the quality of the jewelry, and the friendly atmosphere. However, some negative reviews point out occasional slow service and issues with specific orders.

Best Review:
Alyssa noted the team's patience while selecting an engagement ring, mentioning they took the time to ensure she found the right fit for her style and preferences.

Worst Review:
Valarie expressed disappointment with the service, stating that the staff seemed uninterested and unwelcoming during her visit, leading to a less than satisfactory experience.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.