Kindler's Gem Jewelers, located at 2816 Marketplace Dr Ste 110, Waco, TX 76711, has established a reputation for its outstanding customer service and beautiful engagement ring creations. With over 74 reviews analyzed, the majority of feedback highlights a positive experience when selecting and designing engagement rings. Customers appreciate the personalized service provided by the knowledgeable staff who take a genuine interest in meeting each client's needs. Reviewers frequently commend the store for its stunning selection of over 200 semi-mount options and loose diamonds, catering to various styles and budgets.

However, there have been a few negative experiences noted, including instances where customers felt frustrated due to unexpected early closures without notification. These isolated complaints contrast with the numerous accolades praising the welcoming atmosphere, expert guidance, and impressive craftsmanship.

Overall Sentiment from Online Customer Reviews:
- Positive: 85%
- Neutral: 10%
- Negative: 5%

Best Review: Megan Stewart expressed her satisfaction with the kind assistance provided for designing her engagement ring, emphasizing the personalized attention and professionalism of the team.

Worst Review: Miranda Ejde reported disappointment after making a long trip to pick up her repaired item only to find the store closed unexpectedly.

* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

| Opening Hours |
|---------------------|
| Monday: 9:30 AM - 5:30 PM |
| Tuesday: 9:30 AM - 5:30 PM |
| Wednesday: 9:30 AM - 5:30 PM |
| Thursday: 9:30 AM - 5:30 PM |
| Friday: 9:30 AM - 5:30 PM |
| Saturday: 9:30 AM - 4:00 PM |
| Sunday: Closed |

Staff members mentioned include Jan, Gerta, and Tammi.