San Jose Jewelers, located at 24 La Salle Ave, Ste A, Waco, TX 76706, is a beloved local establishment specializing in custom engagement rings and fine jewelry. Located in McLennan County, this family-owned business has been a reliable choice for customers since 1985, offering personalized services that cater to unique visions.
Under the guidance of owner Robert Jimenez and his dedicated team, including marketing director Adam Jimenez, customers often rave about the exceptional craftsmanship and the tailored experience while designing their rings. The staff is noted for their warmth and attentiveness, ensuring every client feels valued. Engagement ring creation is a particular focus, with reviews frequently highlighting the fantastic ability of the jewelers to bring ideas to life, often resulting in pieces that exceed expectations.
Customer Sentiment: Approximately 85% of reviews reflect high satisfaction, with 10% feeling neutral about their experiences and 5% reporting issues.
Opening Hours:
- Monday: Closed
- Tuesday to Friday: 10:00 AM – 5:30 PM
- Saturday: 11:00 AM – 3:00 PM
- Sunday: Closed
Best Review: Brenna praised the staff's kindness and professionalism, noting they provided top-notch service even amidst numerous changes to her graduation ring order.
Worst Review: Tammy was disappointed by the staff’s lack of interest during her visit, feeling unwelcome as she searched for her daughter’s college ring, which left her unlikely to return.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 217
Store Phone Number: 2546665455