Helzberg Diamonds, located at 2338 E Lincoln Hwy, Langhorne, PA 19047, is known for its engagement ring creation and excellent customer service. Customers have reported positive experiences with knowledgeable staff members such as Norine and Linda, who have provided valuable assistance during the ring selection process. The store is recognized for ethically sourced diamonds and a range of fine jewelry options in Bucks County.

However, a significant number of reviews also indicate dissatisfaction with customer service, highlighting experiences of pressure from sales associates during the shopping process, and inconsistent store hours that have caused frustration among potential customers. This mix of feedback offers a nuanced view of the store's operational dynamics.

Overall Sentiment from Online Customer Reviews:
Positive: 35%
Neutral: 10%
Negative: 55%

Opening Hours:
- Monday to Thursday: 10:00 AM - 9:00 PM
- Friday to Saturday: 10:00 AM - 9:00 PM
- Sunday: 11:00 AM - 5:00 PM

Staff Members Mentioned:
- Norine
- Linda

Best Review: A customer praised the attentive service provided by Norine and Linda, emphasizing their knowledge and guidance in selecting an engagement ring.

Worst Review: Another reviewer expressed frustration regarding poor customer service and a lack of helpfulness at the Langhorne location, stating that the experience fell short of expectations.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.