Zales Jewelers, located at 2300 E Lincoln Hwy, Ste. 2106, Langhorne, PA 19047-1824, is a prominent jeweler in Bucks County, specializing in engagement ring creation and a wide range of jewelry services. With a commitment to quality and customer satisfaction, Zales has garnered a substantial number of reviews, totaling 128, showcasing both their craftsmanship and customer service.

Customers frequently highlight the helpfulness and knowledge of the staff, including individuals like Kathy, Linda, and Xzavier. Many reviews praise their ability to guide customers through the ring selection process, providing detailed information about the different options available. Moreover, the store offers a variety of services, including custom jewelry creation, cleaning and inspection, ring resizing, and repair services.

Despite the positive feedback, some customers have shared experiences of poor service, pointing to instances of rudeness and dissatisfaction regarding repairs and purchasing processes. This indicates that while many customers enjoy excellent service, there are also experiences that detract from the overall impression.

Overall Sentiment from Online Customer Reviews:
Positive: 78%
Neutral: 12%
Negative: 10%

| **Opening Hours** |
|------------------------|
| Friday: 10 AM - 9 PM |
| Saturday: 10 AM - 9 PM|
| Sunday: 11 AM - 6 PM |
| Monday: 11 AM - 8 PM |
| Tuesday: 11 AM - 8 PM |
| Wednesday: 11 AM - 8 PM|
| Thursday: 11 AM - 8 PM |

Staff members mentioned include Kathy, Linda, and Xzavier.

Best Review:
A customer commended the knowledge and service provided by Kathy at Zales, highlighting her ability to assist in selecting the perfect engagement ring. This experience reflects the store's commitment to customer satisfaction.

Worst Review:
A customer expressed dissatisfaction with a service encounter, describing an unpleasant interaction with a sales associate who exhibited rudeness when checking jewelry. This experience prompted the customer to decide against returning to this location.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.