Jared's Galleria of Jewelry, located at 750 Middletown Blvd., Langhorne, PA, 19047-1854, is a prominent destination for engagement ring creation and personalized jewelry services in Bucks County. With a focus on customer satisfaction, the store offers a range of services including custom jewelry design, on-site watch and jewelry repairs, engraving, and ring sizing, making it a suitable choice for anyone looking to create or modify their engagement ring.
The knowledgeable staff, including notable associates like Bianca and Alyse, are frequently mentioned for their exceptional customer service, helping clients find or design the perfect piece. Many reviews highlight the store's extensive selection of fine jewelry and the staff's attentiveness, creating a welcoming atmosphere for clients navigating their jewelry needs.
However, not all reviews are positive. Some customers reported experiences with slow service and felt that their needs were not addressed adequately during visits. A few negative experiences emphasized issues with communication and staff demeanor.
Overall Sentiment from Online Customer Reviews:
Positive: 70%
Neutral: 20%
Negative: 10%
**Highlight Reviews:**
Best Review:
Emma praised the team for their personalized service, noting how Bianca took the time to help find the perfect ring, especially with the emotional weight of using a family stone.
Worst Review:
Brian expressed frustration over unprofessional customer service, feeling disrespected and condescended during his experience, particularly regarding sizing issues after purchasing an engagement ring.
Operating Hours:
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 6:00 PM
- Monday: 10:00 AM - 8:00 PM
- Tuesday: 10:00 AM - 8:00 PM
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 8:00 PM
Staff Members:
- Bianca
- Alyse
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.*
Positivity Score: 80%
Total Customer Feedback Reviewed: 167