Helzberg Diamonds, located at 601 Southcenter Mall, Seattle, WA 98188, offers a range of jewelry services, particularly focusing on engagement ring creation. The store is known for its exquisite selection of diamonds, providing personalized consultations to help customers find the perfect piece for their special occasion. The knowledgeable staff is committed to delivering exceptional service, with positive feedback highlighting the attentive and supportive nature of associates like Karen and Josh.

However, customer reviews reflect a mixed sentiment with some concerns regarding service quality. While many appreciate the wide selection and skilled staff, several negative experiences mentioned issues with customer service, particularly during repairs and resizing.

Operating in King County, Helzberg Diamonds is open during the following hours:

| Day | Hours |
|-----------|---------------|
| Monday | 10:00 AM - 9:00 PM |
| Tuesday | 10:00 AM - 9:00 PM |
| Wednesday | 10:00 AM - 9:00 PM |
| Thursday | 10:00 AM - 9:00 PM |
| Friday | 10:00 AM - 9:00 PM |
| Saturday | 10:00 AM - 9:00 PM |
| Sunday | 11:00 AM - 7:00 PM |

Overall Sentiment from Online Customer Reviews:
Positive: 45%
Neutral: 15%
Negative: 40%

Best Review: A customer praised the store for its exceptional customer service, highlighting the helpfulness and expertise of staff members during the engagement ring selection process.

Worst Review: A review noted significant dissatisfaction with customer service, mentioning the unhelpfulness of staff during the ring repair process and issues with communication regarding deadlines.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.