Jared Galleria of Jewelry offers a comprehensive selection of engagement ring options and exceptional customer service in Tukwila, WA. Located in Parkway Square Shopping Center at 16840 Southcenter Pkwy, this jewelry retailer is known for its large variety of exquisite rings, including custom design services tailored to individual preferences. Customers appreciate the warm atmosphere, where staff members, such as Chris and Manny, are recognized for their knowledgeable and accommodating service, helping couples create the perfect engagement ring without feeling pressured.
Operating in King County, Jared provides on-site jewelry repair, inspections, and cleaning services. The store's inviting environment often includes complimentary refreshments for customers, enhancing the overall shopping experience. However, sentiment from online reviews reflects a mix of experiences. While many customers commend the attentive service and craftsmanship, some have expressed concerns regarding inconsistent service quality and lengthy wait times for special orders.
Overall Sentiment from Online Customer Reviews:
Positive: 65%
Neutral: 20%
Negative: 15%
Highlight Reviews:
Best Review: Amber praised the outstanding experience at Jared, emphasizing the help she received in creating a custom engagement ring and the welcoming atmosphere provided by the staff.
Worst Review: Genova shared a disappointing encounter where her long-standing relationship with the store was undermined by a negative experience with an employee, highlighting concerns over customer service and accountability.
Operating Hours:
| Day | Hours |
|-----------|------------------|
| Monday | 10:00 AM - 8:00 PM |
| Tuesday | 10:00 AM - 8:00 PM |
| Wednesday | 10:00 AM - 8:00 PM |
| Thursday | 10:00 AM - 8:00 PM |
| Friday | 10:00 AM - 8:00 PM |
| Saturday | 10:00 AM - 8:00 PM |
| Sunday | 11:00 AM - 6:00 PM |
Staff Members: Chris, Manny
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 75%
Total Customer Feedback Reviewed: 212