Zales Jewelers, located at 1000 Southcenter Mall, Ste. C312, Tukwila, WA 98188-2823, operates in King County and is renowned for its engagement ring creation and exceptional customer service. The store provides a diverse range of jewelry services, including custom engagement rings, jewelry repair, cleaning, and inspections. Customers can benefit from trade-in options and same-day delivery services, enhancing their shopping experience.

The store's operating hours are as follows:
- Monday: 10:00 AM - 9:00 PM
- Tuesday: 11:00 AM - 9:00 PM
- Wednesday: 10:00 AM - 9:00 PM
- Thursday: 10:00 AM - 9:00 PM
- Friday: 10:00 AM - 9:00 PM
- Saturday: 10:00 AM - 9:00 PM
- Sunday: 11:00 AM - 7:00 PM

The staff, including standout associates like Vicky and Crissy, are frequently praised for their attentive service and willingness to assist customers in finding the perfect piece of jewelry.

Overall Sentiment from Online Customer Reviews:
Positive: 40%
Neutral: 20%
Negative: 40%

While many customers commend the welcoming atmosphere and knowledgeable staff, several express dissatisfaction with service delays and communication issues surrounding repairs and orders.

Best Review:
Krissm highlights the exceptional service provided by Vicky, noting a long-standing positive relationship with the store and a preference for this location over closer alternatives due to its friendly atmosphere.

Worst Review:
Pamela recounts a frustrating experience with her wedding ring, detailing multiple delays in repairs and a lack of responsive communication from the staff, which left her feeling dissatisfied with Zales' service.

* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.