Henry B. Ball Jewelers is a family-run jewelry store located at 5254 Dressler Rd NW, Canton, OH 44718, specializing in creating exquisite engagement rings. Operating since 1915, this trusted establishment has earned a reputation for its exceptional customer service and expertise in fine jewelry. With a variety of styles and a knowledgeable staff, including skilled gemologists, they cater to the emotional journey of selecting the perfect ring. Customers appreciate the attention to detail and personalized service in engagement ring creation, often noting the comfortable atmosphere that encourages exploration of their offerings.
Based on 32 reviews from various platforms, the overall sentiment from online customer reviews is as follows:
- Positive: 72%
- Neutral: 10%
- Negative: 18%
Positive reviews highlight the helpfulness and professionalism of the staff, expressing satisfaction with the engagement ring services. Customers feel welcomed and valued, attributing their pleasant experiences to the dedicated team. However, some negative feedback indicates frustrations with communication and service issues, particularly regarding specific requests and the quality of certain products.
Best Review: Nico commended the exceptional support from Henry and his team during the engagement ring shopping process, emphasizing how they alleviated stress and provided valuable assistance throughout.
Worst Review: A customer named AMarie expressed disappointment with the service received during their visit, describing a lack of attentiveness and a frustrating experience while trying to find the ideal engagement ring.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
| Opening Hours |
|---------------------|
| Monday - Friday: 10:00 AM - 6:00 PM |
| Saturday: 10:00 AM - 5:00 PM |
| Sunday: Closed |
Staff Members:
- Henry Ball (owner)
Positivity Score: 77%
Total Customer Feedback Reviewed: 32
Store Phone Number: 3304993000
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Use the provided contact information to reach out and discuss your engagement ring vision, confirming the next steps.
Collaborate with the jeweler to choose your diamond and setting, and begin designing the perfect engagement ring tailored to your style.