Zales Jewelers, located at 4295 Belden Village St NW, Ste. A13, Canton, OH 44718, operates in Stark County and provides a variety of jewelry services, particularly focusing on engagement ring creation. With a significant presence in the community, Zales has been noted for its extensive selection of diamond and precious jewelry as well as custom options for wedding bands and engagement rings.

Customers have praised the knowledgeable and friendly staff, with notable mentions of associates like Ann and Jackson, who are recognized for their helpfulness and commitment to excellent service. The store has garnered attention for its jewelry repair services, including resizing and inspection, enhancing its reputation as a reliable destination for jewelry enthusiasts.

While the overall sentiment from online customer reviews showcases a blend of both positives and negatives, with a total of roughly 184 reviews noted, the general atmosphere appears to be mixed.

Overall Sentiment from Online Customer Reviews:
- Positive: 60%
- Neutral: 25%
- Negative: 15%

Positive reviews often highlight the exceptional customer service and the ability to find perfect engagement rings, while negative comments focus on service delays and issues with orders.

Best Review:
Debbie commended the store for its knowledgeable staff and great service, appreciating the expertise provided during her visit.

Worst Review:
Kaci expressed frustration over a delayed custom order, indicating poor communication from the staff regarding the status of her purchase, leading to multiple trips to the store without resolution.

**Store Hours:**
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 12:00 PM - 6:00 PM
- Monday: 11:00 AM - 7:00 PM
- Tuesday: 11:00 AM - 7:00 PM
- Wednesday: 11:00 AM - 7:00 PM
- Thursday: 11:00 AM - 7:00 PM

Staff members mentioned include Ann and Jackson.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.