Helzberg Diamonds, located at 4466 Everhard Road NW, Canton, OH 44718, is a renowned jeweler specializing in engagement ring creation and exceptional customer service. With a strong legacy over 100 years, the store offers a stunning selection of ethically sourced diamonds and customizable options to match unique tastes. Customers can enjoy personalized consultations in a welcoming environment, making the ring selection process seamless and enjoyable.
The team at Helzberg Diamonds, including staff members like Darion, Heather, and Tim, is dedicated to providing knowledgeable and friendly assistance, guiding customers through their selections with patience and expertise. Services include diamond ring sizing, jewelry repairs, appraisals, and ear piercing, ensuring a comprehensive experience for all jewelry needs. In Stark County, they maintain a high standard of service, frequently highlighted in customer feedback.
Operational hours for the store are as follows:
| Day | Hours |
|-----------|---------------------|
| Monday | 10:00 AM - 07:00 PM |
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | 12:00 PM - 06:00 PM |
Overall Sentiment from Online Customer Reviews:
The overall sentiment from customer reviews reflects a positive atmosphere, with 85% positive, 10% neutral, and 5% negative feedback regarding their experiences.
Best Review:
Barbi praised the excellent service they received from Darion, highlighting her informative and helpful approach, which left a lasting impression.
Worst Review:
Cindy expressed disappointment regarding a necklace repair involving her dog, emphasizing that while the in-store experience was good, the jewelry repair service fell short of expectations.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 202
Store Phone Number: 2164930001