Tsangeos John II Jeweler, located at 1705 30th St NE, Canton, OH 44714, operates in Stark County and specializes in a range of jewelry services, particularly engagement ring creation. The store prides itself on quality craftsmanship and customer care, with owner John Tsangeos renowned for his expertise in the jewelry industry. Customers appreciate the friendly atmosphere and attention to detail, noting the extra effort taken in creating custom pieces and providing repairs.
However, a few negative experiences have surfaced, with some customers expressing dissatisfaction regarding service delays and trade-in policies. Out of the 80 reviews analyzed, the overall sentiment reflects strong customer loyalty and satisfaction, with 75% positive, 15% neutral, and 10% negative responses.
Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 15%
Negative: 10%
Best Review: A customer praised John for his sincere interest in restoring a grandfather's watch, highlighting his commitment to quality and customer service.
Worst Review: Another reviewer expressed frustration over poor communication regarding jewelry repairs, leading to delays and a less than satisfactory experience.
Opening Hours:
- Friday: 11 AM – 6 PM
- Saturday: 10:30 AM – 12 PM
- Sunday: Closed
- Monday: 11 AM – 6 PM
- Tuesday: 11 AM – 6 PM
- Wednesday: 11 AM – 6 PM
- Thursday: 11 AM – 6 PM
Staff Members: John Tsangeos II
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 82.5%
Total Customer Feedback Reviewed: 80
Store Phone Number: 3304520929