KAY Jewelers, located at 4215 Belden Village St NW Suite B6, Canton, OH 44718, is a notable destination for those seeking personalized and exquisite engagement ring services. This jewelry store operates in Stark County and is known for its extensive selection of fine jewelry, including engagement and wedding rings, gemstones, and watches. With a total of 300 reviews, the store boasts a reputation for excellent customer service, fostered by a knowledgeable and friendly staff, notably Antwaun, who has received numerous commendations for his customer interactions.

The store’s operating hours are as follows:

| Day | Hours |
|-----------|------------------------|
| Tuesday | 10:00 AM - 8:00 PM |
| Wednesday | 10:00 AM - 8:00 PM |
| Thursday | 10:00 AM - 8:00 PM |
| Friday | 10:00 AM - 8:00 PM |
| Saturday | 10:00 AM - 8:00 PM |
| Sunday | 11:00 AM - 7:00 PM |
| Monday | 10:00 AM - 8:00 PM |

The reviews reflect a balanced sentiment among customers. Many express gratitude for the attentive service provided during the often emotional process of selecting engagement rings, highlighting the staff's ability to listen and cater to individual needs.

Overall Sentiment from Online Customer Reviews:
- Positive: 72%
- Neutral: 18%
- Negative: 10%

Customers frequently commend the staff for going above and beyond, resulting in a welcoming and pressure-free shopping experience. However, some reviews point to occasions where customers felt overlooked or pressured, indicating a need for consistent service standards.

Best Review: One customer praised Antwaun for his immense help in finding her dream wedding ring, expressing appreciation for his patience and understanding throughout the process.

Worst Review: In contrast, another reviewer expressed frustration over feeling undervalued unless making a significant purchase, indicating a disparity in treatment based on spending.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

Staff Members Mentioned: Antwaun