Herff Jones, located at 150 Herff Jones Way in Warwick, RI, specializes in creating meaningful engagement rings and a variety of graduation products. This jewelry store is part of a long-standing tradition of celebrating milestones and has a dedicated team ready to assist you. With 20 reviews and a concerning average rating of 1.6, customer experiences seem to vary significantly.

Customers have mentioned issues with quality and customer service, particularly regarding order delays and unresponsive communication. While some appreciate the craftsmanship of their rings, many express frustration over the delivery timelines and errors in their orders.

Customer Sentiment: Approximately 10% of customers are reported to be satisfied, while around 40% have voiced their discontent, and the remainder experienced neutral feelings.

Opening Hours:

Monday to Friday: 10:00 AM – 5:00 PM
Saturday: 10:00 AM – 3:00 PM
Sunday: Closed

Best Review: Eric praised his recently purchased pin for its quality and quick delivery, expressing satisfaction with the customer service he received.

Worst Review: Gina experienced significant issues with her class ring order, mentioning multiple errors and a lack of timely responses from the store regarding her concerns.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.