Tebeca Jewelers, located at 1647 Post Rd, Warwick, RI 02888, is a well-regarded jewelry store specializing in engagement ring creation and various jewelry services. Customers appreciate the knowledgeable and friendly staff, including owner Terry, who has many years of experience in the jewelry industry. The store offers a variety of services including fine jewelry repair, custom jewelry design, watch repairs, and jewelry appraisals. Many reviewers highlight the outstanding quality of custom engagement rings and the attentive service provided during the design process.
Despite the numerous positive experiences reported by customers, there are some negative reviews regarding customer service and the quality of work. Complaints include issues with missing or damaged items during repairs and feelings of unprofessionalism from staff in certain instances.
Overall Sentiment from Online Customer Reviews:
Positive: 65%
Neutral: 20%
Negative: 15%
Highlight Reviews:
Best Review: Robin praises the store for its great customer service and high-quality repairs, highlighting the excellent treatment received by the staff during her experience.
Worst Review: Melanie expresses frustration over miscommunication regarding an exchanged necklace and accused the store of trying to charge her for services that were promised as complimentary.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Operating Hours:
- Monday: Closed
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 5:00 PM
- Saturday: 10:00 AM - 2:00 PM
- Sunday: Closed
Staff members mentioned:
- Terry (owner)
Positivity Score: 75%
Total Customer Feedback Reviewed: 88
Store Phone Number: 4017399190