Mystique Jewelers, Alexandria, VA

Mystique Jewelers, located at 123 S. Fairfax St, Alexandria, VA, offers a specialized service in creating stunning engagement rings, making it a sought-after destination for couples seeking unique designs in the heart of Old Town Alexandria. This fine jewelry boutique has built a reputation for its personalized approach, highlighted by the expertise of owner Liz and her dedicated staff, including Melanie, who are known for their exceptional customer service and creativity. Services include jewelry repairs, custom designs, appraisals, and expert guidance on selecting the perfect stone and setting for an engagement ring.

The store operates in Alexandria County with the following hours:

| Day | Hours |
|-----------|------------------------|
| Monday | Closed |
| Tuesday | 10:30 AM – 5:30 PM |
| Wednesday | 10:30 AM – 5:30 PM |
| Thursday | 10:30 AM – 5:30 PM |
| Friday | 10:30 AM – 5:30 PM |
| Saturday | 10:30 AM – 5:00 PM |
| Sunday | Closed |

Overall, customer feedback across various platforms indicates a generally positive sentiment regarding Mystique Jewelers.

Overall Sentiment from Online Customer Reviews:
- Positive: 70%
- Neutral: 15%
- Negative: 15%

Customers appreciate the store's impressive selection of unique and elegant jewelry, and many highlight the knowledgeable staff who provide personalized services. However, there are some concerns related to customer service experiences and communication challenges.

Best Review:
Donna expressed her admiration for the beautiful selection at Mystique and praised Melanie's outstanding service, noting her willingness to accommodate last-minute requests.

Worst Review:
Gregory described a frustrating experience with the redesign of his wedding band and engagement rings, citing communication issues and difficulties with the quality of work, leading to a disappointing overall interaction.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.