Highglow Jewelers, located at 1709 Church St C, Decatur, GA 30033, operates in DeKalb County and is renowned for its exquisite engagement ring creation and outstanding customer service. With a rich history of serving the community, Highglow connects with clients through personalized service, guiding them through the intricate process of selecting and designing the perfect engagement ring. The knowledgeable staff are praised for their friendliness and their expertise ensures that customers feel comfortable and well-informed in their purchasing decisions.

Operating hours for Highglow Jewelers are as follows:

| Day | Hours |
|-----------|---------------|
| Monday | Closed |
| Tuesday | 11:00 AM - 7:00 PM |
| Wednesday | 11:00 AM - 7:00 PM |
| Thursday | 11:00 AM - 7:00 PM |
| Friday | 11:00 AM - 7:00 PM |
| Saturday | 11:00 AM - 7:00 PM |
| Sunday | 11:00 AM - 7:00 PM |

The store currently holds an overall rating of 4.2 stars from 135 reviews, indicating a majority of positive feedback. Many reviewers cite the attentive service and quality of the jewelry as significant positives. However, there are occasional concerns regarding pricing and specific service experiences that some customers found less satisfactory.

Overall Sentiment from Online Customer Reviews:
- Positive: 80%
- Neutral: 15%
- Negative: 5%

Best Review:
A customer highlighted their exceptional experience with Highglow, commending the attentive service and personalized assistance in choosing an engagement ring. They felt that the staff took the time to understand their preferences, resulting in a stunning and unique piece.

Worst Review:
One customer expressed disappointment over a service issue, feeling that the store was not accommodating during their visit. They had anticipated a more flexible approach regarding pricing and service options, which left them dissatisfied.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.