SM Diamond Center, located at 3922 N Druid Hills Rd, Decatur, GA 30033, is well-regarded for its exquisite engagement ring creation and exceptional customer service. The store operates in Dekalb County and boasts a wide selection of ethically sourced diamonds and gemstones, ideal for crafting both custom and classic engagement rings. Customers have praised the staff, particularly mentioning the attentive service provided by owners Rahul and Malik.

With a firm commitment to quality and craftsmanship, SM Diamond Center has garnered 285 reviews, reflecting a positive reception among its clientele. The store offers a variety of services, including jewelry repairs and a lifetime warranty on diamonds, enhancing the overall customer experience.

Overall Sentiment from Online Customer Reviews:
The sentiment from online reviews is overwhelmingly positive, with an estimated 92% positive feedback, 5% neutral, and 3% negative. Customers frequently commend the personal touch and the knowledgeable staff, though a few negative comments suggest that misunderstandings can arise regarding policies.

Best Review:
Beverly highlighted the stellar service of the staff, emphasizing how they provided extensive knowledge on diamonds that greatly helped her in selecting a customized engagement ring that she adores.

Worst Review:
One customer, Heidi, expressed disappointment with a request for a receipt when seeking a service for a previously purchased item, suggesting a lack of communication on the store's part regarding policies.

**Operating Hours:**
- Monday: 10:00 AM - 6:30 PM
- Tuesday: 10:00 AM - 6:30 PM
- Wednesday: 10:00 AM - 6:30 PM
- Thursday: 10:00 AM - 6:30 PM
- Friday: 10:00 AM - 6:30 PM
- Saturday: 10:00 AM - 7:00 PM
- Sunday: 12:00 PM - 6:00 PM

**Staff Members:**
- Rahul
- Malik