Worthmore Jewelers, located at 117 E Court Square, Decatur, GA 30030, is well-known for its exceptional engagement ring creation and customer service. With a perfect 5.0 rating from 278 reviews, this jeweler prides itself on offering a warm and welcoming environment where clients can collaborate with expert staff to design the perfect engagement ring. Their approach focuses on personalized service, ensuring each piece reflects the client's unique style and story.
The knowledgeable team, including staff members like Laura and Olya, is praised for their dedication to customer satisfaction, guiding clients through every step of the process, from selecting diamonds to customizing designs. Customers frequently highlight the fun atmosphere and the attention to detail presented by the staff. In addition to engagement rings, Worthmore offers services such as jewelry repairs and custom designs.
However, there have been concerns regarding specific experiences, particularly with handling repairs, where some clients felt the response to issues could have been more supportive.
Overall Sentiment from Online Customer Reviews:
Positive: 90%
Neutral: 5%
Negative: 5%
**Best Review:** A customer praised Laura for her enthusiasm and helpfulness that led them to not only resize an engagement ring but also purchase wedding bands, feeling the service was exceptional and enjoyable.
**Worst Review:** One customer expressed dissatisfaction with how a repair issue was handled, stating they felt blamed for the damage to their ring and were disappointed with the lack of empathy shown by the staff.
| Opening Hours |
|-----------------------|
| Mon: Closed |
| Tue: Closed |
| Wed: 11 AM - 6 PM |
| Thu: 11 AM - 6 PM |
| Fri: 11 AM - 6 PM |
| Sat: 11 AM - 6 PM |
| Sun: 12 PM - 5 PM |
Staff Members: Laura, Olya
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 92.5%
Total Customer Feedback Reviewed: 278
Store Phone Number: 4043703979