Malani Jewelers, located at 739 Dekalb Industrial Way, Ste 2100, Decatur, GA 30033, is renowned for its exceptional engagement ring creation and personalized customer service. Known for its vast selection of 22 karat gold jewelry and diamond pieces, this store caters to a wide range of styles and budgets. The knowledgeable staff, including praised sales associates like Mina, Shamsha, and Janki, demonstrate a commitment to helping customers find the perfect ring, providing insights into unique designs and competitive pricing.
Operating Hours:
- Monday: Closed
- Tuesday: 11:00 AM - 6:30 PM
- Wednesday: 11:00 AM - 6:30 PM
- Thursday: 11:00 AM - 6:30 PM
- Friday: 11:00 AM - 6:30 PM
- Saturday: 11:00 AM - 6:30 PM
- Sunday: Closed
Overall Sentiment from Online Customer Reviews:
Positive Sentiment: 70%
Neutral Sentiment: 15%
Negative Sentiment: 15%
The reviews highlight both positive and negative sentiments about the store, with a total of 8324 reviews analyzed.
Best Review: A customer mentioned the remarkable assistance provided by Mina during their visit, emphasizing her attention to detail and ability to finish the shopping experience on a high note.
Worst Review: A user expressed disappointment over the handling of their purchase process, involving a mix-up with product specifications and an unsatisfactory resolution, leaving them feeling frustrated and misled.
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Staff Members Mentioned: Mina, Shamsha, Janki.
Positivity Score: 77.5%
Total Customer Feedback Reviewed: 8324
Store Phone Number: 4042987811