Kismet Fine Jewelry and Art is a unique jewelry store located in Decatur, GA, known for its handcrafted jewelry and vibrant atmosphere. The store specializes in creating custom engagement rings, offering a variety of styles tailored to individual preferences. Customers seeking unique gems will appreciate the exquisite selection available, along with personalized services that include ring resizing, cleaning, and repairs. Founded by Sylvia and Tony Gezgin, the store has generated mixed feedback, with some praising the quality and distinctiveness of their jewelry, while others have raised concerns regarding pricing and service transparency.
The store operates in Dekalb County and focuses on providing a memorable shopping experience with an artistic touch. Their address is 414 Church St, Decatur, GA 30030, and they can be reached at (404) 377-5250. The store hours are as follows:
| Day | Hours |
|-----------|----------------|
| Monday | 11:00 AM - 7:00 PM |
| Tuesday | 11:00 AM - 7:00 PM |
| Wednesday | 11:00 AM - 7:00 PM |
| Thursday | 11:00 AM - 7:00 PM |
| Friday | 11:00 AM - 7:00 PM |
| Saturday | 11:00 AM - 7:00 PM |
| Sunday | Closed |
Overall Sentiment from Online Customer Reviews:
Customer reviews reveal a mixed sentiment towards Kismet Fine Jewelry and Art. Approximately 50% of reviewers express positive feelings regarding the jewelry's uniqueness and the personal touch from the staff. Conversely, around 30% of reviews share negative experiences, particularly highlighting issues related to customer service and repair practices. The remaining 20% reflect neutral experiences.
Best Review:
Aylin praised Kismet Fine Jewelry and Art for its wonderful owners and nice quality jewelry, describing it as a place where customers can find beautiful pieces that cater to all budgets.
Worst Review:
Jessica shared a troubling experience regarding trust and service quality, claiming she received a counterfeit diamond after leaving a piece for modification, feeling misled and cheated by the staff's handling of her valuable jewelry.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 60%
Total Customer Feedback Reviewed: 44