H.T.G. Design Jewelers West Bend WI

HTG Design Jewelers, located at 134 N Main St, West Bend, WI 53095, offers exceptional services in custom engagement ring creation and jewelry repairs. With over 26 reviews gathered, this jeweler is recognized for its detailed craftsmanship and high-quality gemstones. Owner Jim Gugg has built a reputation for creating stunning, one-of-a-kind pieces that resonate with his clients' desires. Customers often praise the friendly and knowledgeable staff, highlighting their ability to listen and understand individual needs during the design process.

Despite the overwhelmingly positive feedback, some reviews mention a slight inconsistency in wait times for certain services. However, the overall atmosphere at HTG Design Jewelers is welcoming, and clients feel valued and understood throughout their experience.

Overall Sentiment from Online Customer Reviews:
Positive: 92%
Neutral: 4%
Negative: 4%

**Operating Hours**:
- Wednesday: 10 am – 5:30 pm
- Thursday: 10 am – 5:30 pm
- Friday: 10 am – 4 pm
- Saturday: 9 am – 2 pm
- Sunday: Closed
- Monday: Closed
- Tuesday: 10 am – 5:30 pm

Staff: Jim Gugg

Best Review:
A customer noted the outstanding service and craftsmanship when they collaborated with Jim to design a custom engagement ring, stating it was a seamless experience that resulted in a stunning final product.

Worst Review:
One review mentioned that there was a longer wait time than expected for a repair, though the quality of the work ultimately made up for the delay.

* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.