Schalla Jeweler, located at 235 S Main St, West Bend, WI, is a well-regarded establishment in Washington County known for its exceptional engagement ring creation and personalized service. The owner, Doug Schalla, is praised for his customer-centric approach, offering a wide variety of jewelry selections, including custom engagement rings. Customers have expressed satisfaction with the quality of work, particularly highlighting quick turnaround times and excellent prices for services like ring resizing and watch battery replacements.

With a perfect 4.9-star rating from 30 online reviews, the reviews reflect overwhelmingly positive sentiment. Many customers commend Doug for his friendliness and dedication to customer service, while a few negative reviews note issues such as resizing complications.

Overall Sentiment from Online Customer Reviews:
- Positive: 86%
- Neutral: 10%
- Negative: 4%

Best Review:
Donna praised Doug for his pleasant demeanor and the variety of selections in the store, emphasizing that she would return for future needs.

Worst Review:
Katelyn expressed dissatisfaction with her resizing experience, mentioning that her ring cracked shortly after the service and her stone fell out shortly thereafter.

Operating Hours:
- Monday: 10:00 AM - 6:00 PM
- Tuesday: 8:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 9:00 AM - 2:00 PM
- Sunday: Closed

Staff Members:
Doug Schalla

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.