Maus Jewelers, located at 930 South Main St, West Bend, WI, is a family-owned establishment that has been serving the community since 1982. The store is known for its exceptional engagement ring creation services and offers a wide range of jewelry, including diamond rings, wedding bands, and custom pieces. The staff, including owner Justin and his team of goldsmiths, pride themselves on quality service and a commitment to customer satisfaction.

Operating in Washington County, Maus Jewelers provides various services such as ring sizing, stone setting, watch repair, and custom jewelry design, allowing customers to preserve their cherished items or create new treasures.

This jeweler has garnered 87 reviews, reflecting a mostly positive experience, although there are some mixed sentiments.

Overall Sentiment from Online Customer Reviews:
- Positive: 85%
- Neutral: 10%
- Negative: 5%

Highlights from customer feedback indicate that the service is friendly and the repairs are performed efficiently. However, some reviews mention issues regarding communication and product details, suggesting areas for improvement.

Best Review:
Customer Kelly Wellner praised the excellent service received when updating her engagement ring. She emphasized the care taken by the staff, particularly Justin, and expressed satisfaction with the final piece, which she deemed perfect.

Worst Review:
A customer named Povepower555 reported feeling undervalued as a young couple purchasing an engagement ring. They noted a lack of enthusiasm from the staff, which left a negative impression.

**Hours of Operation:**
- Monday: 9:30 AM - 6:00 PM
- Tuesday: 9:30 AM - 6:00 PM
- Wednesday: 9:30 AM - 6:00 PM
- Thursday: 9:30 AM - 3:00 PM
- Friday: 9:30 AM - 6:00 PM
- Saturday: 9:30 AM - 3:00 PM
- Sunday: Closed

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.