Intrigue Jewelers is a well-regarded jewelry store located in Auburn, Alabama, renowned for its exceptional engagement ring creation services. Over the years, they have cultivated a reputation as a trusted local jeweler, boasting more than 1,050 reviews reflecting their commitment to customer satisfaction and quality service. Situated at 1627 Opelika Road, Suite 11, in the Auburn Mall, this store offers a diverse selection of fine jewelry, including custom-designed engagement rings, beautiful wedding bands, and a charming array of fashion jewelry.
Customers have highlighted the friendly and knowledgeable staff, including dedicated sales associates who provide personalized assistance. With a wide range of options, Intrigue Jewelers is particularly praised for its custom design services that allow couples to craft unique engagement rings tailored to their preferences.
The store is known for its fair pricing and has options for financing, providing flexibility for customers making significant purchases. The ambiance is inviting, making it a comfortable space to make such important decisions.
Operating hours for Intrigue Jewelers are as follows:
- Monday to Saturday: 10:00 AM - 8:00 PM
- Sunday: 12:00 PM - 6:00 PM
Staff members frequently recognized for their excellent service include Amber and Kayla, who consistently receive positive feedback from customers.
Overall Sentiment from Online Customer Reviews:
The overall sentiment towards Intrigue Jewelers is predominantly positive, scoring approximately 85% in positive reviews, 10% neutral, and 5% negative. Customers appreciate the store's warm atmosphere and excellent service, though a few have expressed concerns regarding specific experiences with repairs and ring quality.
Best Review:
A customer commended the exceptional customer service at Intrigue Jewelers, stating that Amber was incredibly helpful and made the process of selecting an engagement ring seamless and enjoyable.
Worst Review:
One dissatisfied customer reported a series of issues with an engagement ring, including multiple repairs and diamonds falling out, leading them to feel frustrated with the overall quality and service despite acknowledging the helpfulness of the staff.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 1057
Store Phone Number: 3348260612