Ware Jewelers, located at 111 South College Street, Auburn, AL 36830, is known for its exceptional engagement ring creation and service. Operating in Lee County, this store is the oldest continuously operating family jeweler in the area. With a reputation for high-quality craftsmanship, they offer a wide range of services including custom designs, jewelry and watch repair, appraisals, and gift-wrapping.
The jeweler has received a total of 77 reviews, reflecting a mix of sentiments. Customers frequently commend the staff's exceptional service, highlighting the personalized and friendly attention they receive. Many reviews mention that the team, including notable staff like Lisa, goes above and beyond to assist customers in finding or designing the perfect engagement ring.
However, there are a few negative reviews that indicate concerns about pricing and customer service experiences. Some customers report feelings of being rushed or undervalued during their interactions, suggesting that improvements could be made in the overall customer engagement.
Overall Sentiment from Online Customer Reviews:
Positive: 82%
Neutral: 10%
Negative: 8%
Best Review: A customer praised Ware Jewelers for the outstanding customer service and knowledgeable staff, highlighting their pleasant experience while searching for an engagement ring.
Worst Review: One customer expressed frustration over the perceived lack of genuine service and high pricing for repairs, feeling that their concerns were dismissed.
Opening Hours:
- Monday: 9:30 AM - 5:30 PM
- Tuesday: 9:30 AM - 5:30 PM
- Wednesday: 9:30 AM - 5:30 PM
- Thursday: 9:30 AM - 5:30 PM
- Friday: 9:30 AM - 5:30 PM
- Saturday: 9:30 AM - 5:00 PM
- Sunday: Closed
Staff Members Mentioned: Lisa
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.