Zales Jewelers located at 1627 Opelika Road, Ste. 21, Auburn, AL 36830-2871, offers expert services in engagement ring creation, ensuring customers find their perfect piece for their special moment. Known as America’s diamond store since 1924, Zales provides a vast selection of fine jewelry and personalized design services, specializing in custom engagement rings and wedding bands tailored to individual customer visions. Their commitment to exceptional customer service is evident, with staff displaying helpfulness and expertise in guiding clients through their jewelry selections.
The store operates in Lee County and can be reached at (334) 321-7191.
**Operating Hours:**
- Thursday: 11:00 AM - 7:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 12:00 PM - 6:00 PM
- Monday: 11:00 AM - 7:00 PM
- Tuesday: 11:00 AM - 7:00 PM
- Wednesday: 11:00 AM - 7:00 PM
Overall, Zales Jewelers has received 220 customer reviews, reflecting a positive atmosphere for engagement ring creation.
Overall Sentiment from Online Customer Reviews:
Positive: 95%
Neutral: 3%
Negative: 2%
Best Review:
Tyler praised the store for its great service, highlighting the friendly staff and their willingness to assist customers through the buying process.
Worst Review:
An unfortunate comment from a customer expressed disappointment regarding their experience with a different store, though they appreciated Zales for helping them resolve their jewelry issues.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 96.5%
Total Customer Feedback Reviewed: 220
Store Phone Number: (334) 321-7191