Italian Jewelry, located at 1910 Wells Rd, Orange Park, FL 32073, offers an exceptional experience in engagement ring creation and a variety of jewelry services. With a phone number of (904) 269-9745, this jeweler is highly regarded for its quality service and customer satisfaction. Operating in Clay County, the store is known for its dedication to crafting stunning engagement rings and providing repair services with great attention to detail.
Positive customer feedback highlights the knowledgeable and friendly staff, skilled in resizing and customizing jewelry, while many mention the fair pricing and reliability of services. Customers appreciate the personal approach taken by the team, ensuring a memorable experience for engagements and special occasions.
However, there are a few negative sentiments regarding past customer experiences, with isolated incidents suggesting some dissatisfaction with specific repairs. Despite this, the overwhelming feedback remains favorable.
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
Best Review: Leeta praised the excellent customer service, noting the fair prices and the willingness of the staff to work with customers to meet their needs.
Worst Review: A customer expressed disappointment over a jewelry resizing issue, stating the promised service was not delivered.
**Hours of Operation:**
Monday to Saturday: 10 AM - 9 PM
Sunday: 12 PM - 6 PM
**Staff Members:**
- Ali
- Sammy
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.*