Helzberg Diamonds is a well-established jeweler located at 1910 Wells Road, Space #B10A, Orange Park, FL 32073, specializing in engagement ring creation and exceptional customer service. The store is noted for its knowledgeable staff, who are dedicated to guiding customers through the process of selecting the perfect ring to commemorate special occasions. Known for a wide range of exquisite gemstones and customizable options, Helzberg Diamonds ensures that every piece meets high-quality standards.

Customer reviews highlight both positive and negative experiences. Many customers appreciate the excellent service provided by staff members such as Cheryl, Yvonne, and Maysa, emphasizing their professionalism and attentiveness. Positive sentiments reflect satisfaction with engagement ring purchases and the overall experience, contributing to an overall positive atmosphere.

However, several negative reviews indicate concerns about inconsistent service quality, with a few customers reporting dismissive treatment from staff during interactions. This criticism suggests a potential area for improvement regarding customer care.

Overall Sentiment from Online Customer Reviews:
57% Positive
30% Neutral
13% Negative

Opening Hours:
- Tuesday: 11:00 AM - 7:00 PM
- Wednesday: 11:00 AM - 7:00 PM
- Thursday: 11:00 AM - 7:00 PM
- Friday: 11:00 AM - 7:00 PM
- Saturday: 11:00 AM - 7:00 PM
- Sunday: 12:00 PM - 6:00 PM
- Monday: 11:00 AM - 7:00 PM

Staff members mentioned include:
- Cheryl
- Yvonne
- Maysa

Best Review: Larry expressed satisfaction with the high quality of diamonds and the attentive customer service he received, stating that his wife and he will continue to choose Helzberg Diamonds for their jewelry needs.

Worst Review: Amy described a disappointing experience with poor customer service during multiple visits, leading her to avoid the store and instead patronize other jewelers due to rude staff interactions.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.