Kay Jewelers, located at 1910 Wells Rd., C 15, Orange Park, FL 32073-6771, is a prominent jewelry store specializing in creating stunning engagement rings. With a team of knowledgeable staff, including experienced associates like Lori and Wayne, customers can expect personalized assistance in selecting or designing their ideal engagement ring. The store offers a range of services, from custom orders to jewelry maintenance and repairs, ensuring that every piece remains in top condition.

Operating in Clay County, Kay Jewelers is known for its commitment to customer satisfaction. The store maintains an array of positive feedback, with many customers praising the helpful and attentive service provided by the staff. However, there are also notable concerns, particularly regarding communication and pricing transparency.

Overall sentiment from online customer reviews:
- Positive: 65%
- Neutral: 15%
- Negative: 20%

Opening Hours:
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 12:00 PM - 6:00 PM
- Monday: 11:00 AM - 7:00 PM
- Tuesday: 11:00 AM - 7:00 PM
- Wednesday: 11:00 AM - 7:00 PM
- Thursday: 11:00 AM - 7:00 PM
- Friday: 10:00 AM - 8:00 PM

Staff members mentioned include Lori and Wayne.

Best Review: A customer highlighted the exceptional service from Lori, noting her professionalism and ability to guide them through the engagement ring selection process seamlessly.

Worst Review: Another review criticized the customer service experience, where a customer felt ignored by the management and suggested that improvements were needed in their communication skills.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.