Kay Jewelers, located at 1524 County Rd 220 Ste 8, Orange Park, FL, is a jewelry store that offers a wide selection of fine jewelry, focusing heavily on engagement ring creation. This store has received a mix of feedback, primarily concerning their customer service and ring repair processes.

The store operates in Clay County and boasts a variety of services including jewelry repair, ear piercing, and customization for engagement rings. Customers have noted that while the store offers a solid selection of diamonds and other jewelry, the experience with staff can vary significantly.

Overall Sentiment from Online Customer Reviews:
Positive: 30%
Neutral: 20%
Negative: 50%

While some customers praise the attentive service and helpfulness of specific staff members, many others have reported unpleasant experiences, particularly citing rudeness and unprofessional behavior from certain employees.

Best Review:
Melissa highlighted the excellent customer service she received, mentioning the staff's caring nature and responsiveness to her questions regarding repairs.

Worst Review:
Andrew expressed his discontent with the customer service, describing an encounter where he was treated rudely after spending over a thousand dollars at the store.

Operating Hours:
- Monday to Saturday: 11:00 AM - 8:00 PM
- Sunday: Closed

Staff Members:
- Connie (Manager)

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.